Developed a chat management dashboard with VueJS 3 for real-time monitoring and agent management.
As part of the Halosis chat platform, I developed a comprehensive dashboard that allows sellers and administrators to monitor all customer conversations, respond to messages, and manage agent assignments in real-time.
The dashboard provides full visibility into chat queues, agent performance metrics, and customer satisfaction scores.
Senior Software Engineer
Halosis
2022 - 2023
6 months
Built a real-time FIDS using Golang, ReactJS, and Redis Pub/Sub for airports with live flight status updates.
Architected an omni-channel chat system supporting WhatsApp, Messenger, and Instagram with 40% faster response time.
Developed a cross-platform Flutter application for Toyota service teams with real-time WebSocket updates.